Legal
Privacy Policy
Last updated 28 August 2026
Your privacy is critically important to us. We respect your privacy and are committed to protecting any personally identifiable information you provide us. This policy applies to Claro Media and to the products we sell, including Gluconite and Glucoswitch.
Website Visitors
We collect non-personally-identifying information such as browser type, language preference, and referring site to understand how visitors use our website.
Gathering of Personally-Identifying Information
Some interactions on our website require us to collect personally-identifying information, such as signing up for newsletters or placing an order. When you order we collect your name, billing and shipping address, email address, phone number and payment information. Card details are transmitted directly to our payment processor over an encrypted connection and are never stored on our servers.
Your Access To and Control Over Information
You can opt out of future communications and request data access, correction or deletion by contacting us through our contact page.
Security
We take security measures to protect personal information but cannot guarantee complete security.
Advertisements
Advertising partners may set cookies to track interactions and serve relevant ads. This policy covers our use of cookies but not third-party advertisers. We never use your phone number or SMS opt-in consent for advertising.
Links To External Sites
We are not responsible for the privacy policies of external websites linked from our site.
Remarketing
We may use remarketing services for advertising purposes based on past website interactions. Remarketing is based on cookies only and never uses your phone number or SMS opt-in consent.
Protection of Certain Personally-Identifying Information
We disclose personally-identifying information only to our employees, contractors, and service providers who need it to process it on our behalf and who have agreed not to disclose it to others. We do not sell your personal information. This does not include text messaging originator opt-in data or consent, which we never share with any third parties or affiliates for any purpose.
Aggregated Statistics
We may collect and publicly display aggregated website usage statistics without revealing personally-identifying information.
Product Recommendation Links
Some links on this site may be product recommendation links for which we may earn a commission at no additional cost to you. These links do not involve any sharing of your personal information, phone number, or SMS opt-in consent.
Cookies
We use cookies to personalize content, store preferences, and track user behavior. You can disable cookies in your browser settings.
E-commerce
For purchases, we collect necessary financial and personal data to process transactions.
Data Retention
We retain order information as long as necessary to fulfil the purposes in this policy, resolve disputes, enforce our agreements, and meet accounting and tax obligations.
Children
This site is not directed to individuals under 18 and we do not knowingly collect personal information from children.
Assignment
In case of ownership changes, your data may be transferred to the acquiring entity.
Privacy Policy Changes
We may update this Privacy Policy periodically. Continued use of the site implies acceptance of these changes.
Email Communications and Unsubscribe Option
By providing your email address, you consent to receive communications from us, including promotional content. You may unsubscribe at any time by contacting us directly with your request. We will process unsubscribe requests promptly in accordance with applicable laws.
Text Messaging (SMS)
We collect your phone number when you create an account, request a quote, or place an order, and use it to send you text messages (SMS) about your order, quote, and account updates through Wellness Support Center, the customer support and messaging service of Claro Media, with your consent. Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. We do not use your phone number or SMS opt-in consent for advertising, remarketing, or to share with advertising partners. Text messaging originator opt-in data and consent are never shared with any third parties. Message frequency may vary, and message and data rates may apply depending on your carrier. Reply STOP to opt out at any time, or HELP for help.
Phone Calls
We also use your phone number to call you about your order, order verification, quotes, product offers, and customer support through Wellness Support Center, the customer support team of Claro Media, with your consent. These calls may display our branded caller ID, including our business name and logo. Call consent is separate from SMS consent, and you may ask us to stop calling at any time.
Contact Information
If you have any questions regarding this Privacy Policy, please contact us.
These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.